On our last blog, we covered the first 2 program branches – Assessment, Benefit and Service Branch and the Compliance Programs Branch. On this blog, we’ll take a look at the last 3 Program Branches of the CRA and their respective responsibilities. 3. Collections and Verification Branch is responsible for:• Performing statistical analysis, data mining and research to identify compliance risks• Validating information contained in returns and reassessment requests through the review of income amounts, deductions and credits to ensure correct reporting• Examining books and records of employers and GST/HST registrants• Identifying non-filers and deploying of appropriate compliance treatments• Collecting outstanding...
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As mentioned in our previous blog on the Different Departments in the CRA, there are 5 Program Branches which provide policy and technical support to individuals and businesses through the CRA’s tax service offices and regional tax centres. We will briefly discuss each Program Branch’s responsibilities here. 1. Assessment, Benefit and Service Branch is responsible for:• Processing individual and corporate tax returns as well as GST/HST and Trust returns• Administering Federal and Provincial / Territorial benefits and credits• Managing the CRA’s E-services including My Account, My Business Account and Represent a Client• Managing Call Centres including the Individual Income Tax enquiries,...
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Under the Commissioner and Chief Executive Officer, there are 12 headquarter branches and 5 regional branches. • 5 of these headquarter branches are Program Branches, which provide policy and technical support to individuals and businesses through the CRA’s tax service offices and regional tax centres. These 5 program branches includeo Assessment, Benefit and Serviceo Compliance programso Collections and Verification Brancho Appealso Legislative Policy and Regulatory Affairs• 7 of the remaining headquarter branches are corporate support branches such as finance and human resources management. • The 5 regional branches are responsible for the establishment of program policies and procedures in their respective...
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CRA is a complex organizational to say the least. I’m sure you have experienced contacting the CRA and getting passed around several times, from one tax agent to the other, explaining your tax situation several times while trying to resolve an issue. There are several departments in the CRA that are responsible for different aspects of their tax services. And as an outsider, it is quite difficult to get through to someone directly who can resolve your tax issues in a timely manner. This is why it is important that each taxpayer should have some knowledge on the inner workings of...
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