What you need to know to protect yourself from COVID-19 Scams

Recently, there have been 2 major cyberattack incidents involving CRA accounts and GCkey service. And as the COVID-19 pandemic continues, scammers and fraudsters are still trying to take advantage of this situation of fear and uncertainty. Many Canadians have already fallen victim to fraudulent emails and text messages that appear to be from legitimate sources such as banks or the government.

So what you can you do to ensure that you don't become a fraud victim? Below is a list of things you must avoid to protect yourself from COVID-19 related scams, frauds and cyber crimes.
  • Third-party companies offering to help you with your Canada Emergency Response (CERB) application (or any other application for financial support)
  • Unsolicited calls, emails and texts requesting urgent action or payment and / or offering financial relief or government compensation
  • Unauthorized or fraudulent charities requesting money for victims
  • Criminals using your identity to sign-up for the CERB and receive payments

If you encounter any of these, please contact your financial institution, report the incident to your local police or contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

It is also important to remember that if you receive unsolicited calls, emails or texts, you MUST not give out your personal and financial information. Verify the source first by checking the source's official website or contact numbers.

During this difficult time, it is important we remain vigilant. We must always be on the lookout for signs of fraud and scams in order to protect ourselves.
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