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Under the Commissioner and Chief Executive Officer, there are 12 headquarter branches and 5 regional branches. • 5 of these headquarter branches are Program Branches, which provide policy and technical support to individuals and businesses through the CRA’s tax service offices and regional tax centres. These 5 program branches includeo Assessment, Benefit and Serviceo Compliance programso Collections and Verification Brancho Appealso Legislative Policy and Regulatory Affairs• 7 of the remaining headquarter branches are corporate support branches such as finance and human resources management. • The 5 regional branches are responsible for the establishment of program policies and procedures in their respective...
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CRA is a complex organizational to say the least. I’m sure you have experienced contacting the CRA and getting passed around several times, from one tax agent to the other, explaining your tax situation several times while trying to resolve an issue. There are several departments in the CRA that are responsible for different aspects of their tax services. And as an outsider, it is quite difficult to get through to someone directly who can resolve your tax issues in a timely manner. This is why it is important that each taxpayer should have some knowledge on the inner workings of...
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How much revenue exactly slips through the CRA’s hands because of tax avoidance and tax evasion? According to the CBC article, “CRA not tracking billions in potential taxes lost each year,” nobody really knows as CRA does not release any of its data on the matter. Unlike other countries such as the US that has been publicly reporting its tax gap for 50 years, Canada does not disclose or even track its tax gap. Tax gap is the term used to describe the difference between the government’s potential tax revenue and the actual taxes collected. According to OECD, the US has...
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CRA recently announced that they will be rolling out over 50 action items that will improve services for small and medium businesses. These service improvements are included in the CRA’s 2017-2019 Serving You Better Action Plan. Here are the top 10 service improvements for businesses: 1. Receive a CRA security code by email.2. Call a new dedicated telephone service for tax preparers that helps with more complex technical issues.3. Request a Liaison Office visit.4. Provide T4 information slips to their employees in electronic format (certain conditions apply).5. Use T2 Auto-fill through commercial software.6. Create their own filing and balance confirmation letters...
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