The Canadian Government through the Department of Finance recently released a draft technical changes to the Goods and Services Tax / Harmonized Sales Tax (GST/HST) rules for sales of carbon emission allowances, such as those traded in cap and trade systems. Effective as of June 27th, 2018, the purchaser of carbon emission allowances is responsible for self-assessing the tax amount when the GST/HST is payable on such a sale. This change replaces the previous requirement where the seller of the allowance collected the tax from the purchaser and remitted it to the CRA. The Department of Finance notes that this rule...
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On our last blog, we shared a bit of background on the Auditor General’s report stating that the CRA’s call centres did not provide taxpayers with timely access to call centre agents as well as some of the steps taken by the CRA to respond to this report. On this blog, we’ll take a look at the other measures that the CRA has implemented in order to improve the call centre’s service and accessibility. With previous investments from Budget 2016, the CRA has hired more agents to improve its telephone service and accessibility. Last year, the CRA had an average of...
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Last year, the Auditor General released a report with regards to the CRA’s Call Centres (2017 Fall Reports of the Auditor General of Canada). In this report, the Auditor General concluded that the CRA’s call centres did not provide taxpayers with timely access to call centre agents. Prior to the release of this report, the CRA claimed that it met its targets for both access and timelines. The Auditor General report, however, noted that the performance measures used by the CRA were incomplete and its call centres’ results were overstated. Some of the highlights of the Auditor General’s report include:• CRA...
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On our last blog, we covered the first 2 program branches – Assessment, Benefit and Service Branch and the Compliance Programs Branch. On this blog, we’ll take a look at the last 3 Program Branches of the CRA and their respective responsibilities. 3. Collections and Verification Branch is responsible for:• Performing statistical analysis, data mining and research to identify compliance risks• Validating information contained in returns and reassessment requests through the review of income amounts, deductions and credits to ensure correct reporting• Examining books and records of employers and GST/HST registrants• Identifying non-filers and deploying of appropriate compliance treatments• Collecting outstanding...
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