CRA announces service improvements for small and medium businesses

by in Canadian Government News and Updates
CRA announces service improvements for small and medium businesses
CRA recently announced that they will be rolling out over 50 action items that will improve services for small and medium businesses. These service improvements are included in the CRA’s 2017-2019 Serving You Better Action Plan.

Here are the top 10 service improvements for businesses:
1. Receive a CRA security code by email.
2. Call a new dedicated telephone service for tax preparers that helps with more complex technical issues.
3. Request a Liaison Office visit.
4. Provide T4 information slips to their employees in electronic format (certain conditions apply).
5. Use T2 Auto-fill through commercial software.
6. Create their own filing and balance confirmation letters online
7. View short “how-to” videos that explain the services on My Business Account.
8. Experience telephone service improvements from CRA.
9. Share feedback about their audit experience in a new post-audit survey.
10. Have their objections resolved faster.

Hopefully, we see great results soon! Remember, if you need help in dealing with a tax issue or dealing with the CRA, you can always call KD! We will be happy to lend a hand!
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Guest Thursday, 19 April 2018

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