KD Professional

KD Professional

KD PROFESSIONAL is a group of interconnected companies offering a wide range of financial, accounting and tax services to individuals and businesses across Canada.

Through our experienced staff and strategic alliances, we provide exemplary service and solutions to maximize your cash flow, while preserving Wealth.
On our last blog, we shared a bit of background on the Auditor General’s report stating that the CRA’s call centres did not provide taxpayers with timely access to call centre agents as well as some of the steps taken by the CRA to respond to this report. On this blog, we’ll take a look at the other measures that the CRA has implemented in order to improve the call centre’s service and accessibility. With previous investments from Budget 2016, the CRA has hired more agents to improve its telephone service and accessibility. Last year, the CRA had an average of...
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Last year, the Auditor General released a report with regards to the CRA’s Call Centres (2017 Fall Reports of the Auditor General of Canada). In this report, the Auditor General concluded that the CRA’s call centres did not provide taxpayers with timely access to call centre agents. Prior to the release of this report, the CRA claimed that it met its targets for both access and timelines. The Auditor General report, however, noted that the performance measures used by the CRA were incomplete and its call centres’ results were overstated. Some of the highlights of the Auditor General’s report include:• CRA...
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On our last blog, we covered the first 2 program branches – Assessment, Benefit and Service Branch and the Compliance Programs Branch. On this blog, we’ll take a look at the last 3 Program Branches of the CRA and their respective responsibilities. 3. Collections and Verification Branch is responsible for:• Performing statistical analysis, data mining and research to identify compliance risks• Validating information contained in returns and reassessment requests through the review of income amounts, deductions and credits to ensure correct reporting• Examining books and records of employers and GST/HST registrants• Identifying non-filers and deploying of appropriate compliance treatments• Collecting outstanding...
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As mentioned in our previous blog on the Different Departments in the CRA, there are 5 Program Branches which provide policy and technical support to individuals and businesses through the CRA’s tax service offices and regional tax centres. We will briefly discuss each Program Branch’s responsibilities here. 1. Assessment, Benefit and Service Branch is responsible for:• Processing individual and corporate tax returns as well as GST/HST and Trust returns• Administering Federal and Provincial / Territorial benefits and credits• Managing the CRA’s E-services including My Account, My Business Account and Represent a Client• Managing Call Centres including the Individual Income Tax enquiries,...
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KD Professional Services
Monday-Friday 9am- 5pm
102, 221 18th Street SE
Calgary, AB, T2E 6J5

403-219-0602
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